1. Service-Based Engagements :

Our services, including website development, application development, consulting, automation solutions, digital marketing, and related professional services, are generally offered on a project-based or customized engagement model. Due to the nature of digital and consulting services, refunds are subject to the terms below.

2. Advance Payments :

• Advance or initial payments made for project confirmation, planning, design, or resource allocation are generally non-refundable.
• Work on the project begins only after confirmation and receipt of agreed advance payment.

3. Cancellation by Client :

• Clients may request project cancellation by providing written notice.
• Refund eligibility, if any, will depend on the stage of the project and work completed.
• Any completed work, design efforts, consultation hours, development work, or third-party costs incurred up to the cancellation date will be chargeable.

4. Refund Eligibility :

Refunds may be considered only under the following conditions:

• Duplicate payment made accidentally
• Payment processed incorrectly due to technical error
• Service could not be initiated due to reasons solely attributable to Nimblemindz Technologies

Approved refunds, if applicable, will be processed within 7–15 business days.

5. Non-Refundable Services :

The following are generally non-refundable:

• Completed or partially completed project work
• Design and branding services
• Logo design and creative work
• Digital marketing services already executed
• Content creation, SEO, and social media activities already delivered
• Domain registration, hosting, SSL certificates, or third-party subscriptions
• Custom software or application development work already initiated

6. Subscription or SaaS Products :

For subscription-based platforms or SaaS products:

• Subscription charges are generally non-refundable once activated.
• Cancellation requests will stop future billing cycles where applicable.
• Access may continue until the end of the active subscription period.

7. Third-Party Charges :

Payments made towards third-party services such as payment gateways, hosting providers, software licenses, domain registrations, advertisements, or external tools are non-refundable.

8. Project Delays :

Refunds or cancellations will not apply in cases where project delays occur due to:

• Delayed approvals or feedback from the client
• Incomplete content or required information
• Changes in scope during execution
• Delays caused by third-party platforms or integrations

9. Chargebacks & Payment Disputes :

Clients are encouraged to contact Nimblemindz Technologies directly before initiating any payment disputes or chargebacks. Unauthorized or fraudulent chargebacks may result in suspension or termination of services.

10. Policy Updates :

Nimblemindz Technologies reserves the right to modify this Refund & Cancellation Policy at any time without prior notice.

14.Contact information :

For refund or cancellation-related queries, please contact:
Nimblemindz Technologies
Email: connect@nimblemindz.com
Website: https://nimblemindz.com/