Need Help? We’ve Got You Covered
Whether you're using Swimmer360, Academy360, or ClubM360, our team is here to help you resolve issues quickly and keep your operations running smoothly. For faster and more accurate support, we recommend raising a request through our support system.
Click here to submit your issue. This helps us track, prioritize, and resolve your request efficiently.
What Happens Next?
Request Logged
Your request is logged instantly
Review & Assign
Our team reviews and assigns it
Get Updates
You receive updates via email
Fast Resolutions
Typical response time: within 24 hours
Partnership Possibilities
What Can You Get Help With?
You can reach out to us for:
Technical Issues
Login problems, app errors, or features not working as expected.
Product Support
Guidance on how to use features, setup help, and onboarding support.
Billing & Payments
Subscription queries, payment issues, and invoice requests.
Data Updates
Corrections in swimmer, academy, or club information.
Feature Requests & Feedback
Share suggestions and feedback to help us improve your apps.
💬 Already Using WhatsApp?
You can still reach out to us on WhatsApp for quick queries.
- However, for any issue that needs tracking or action:
Please raise a support request using the button at the top of this page.
⚡ For Faster Resolution
Pro Tips for Quick Help
- Select the correct product : Specify if it's Swimmer360, Academy360, or ClubM360.
- Be clear : Use descriptive subjects like "Attendance not saving" instead of "Error".
- Visuals help : Attach a screenshot of the issue to avoid back-and-forth.
This helps us resolve your issue faster with minimal back-and-forth.
📩 Direct Channels
Email Us
Your email will automatically be converted into a support ticket.
Support Hours
Monday – Saturday
09:00 AM – 6:00 PM (IST)